Just for fun (!) today I signed out of Amazon’s website (part of an inadvertant cookie cleanout) — so I was faced of course with signing in again to add a couple of books to my Wish List.
When you visit the Amazon home page, you’re even greeted with:
Hello. Sign in to get personalized recommendations. New customer? Start here.
Trouble is, there’s no obvious link to Sign In!
You’d think the words “Sign in” in the message above would be linked. Or somewhere obvious would be a prompt to sign in.

Alas, no such luck.
Now, I know I only have 13 years of online experience (been online as long as Amazon, since 1995!)… but you’d think the Sign In feature would be more obvious, and not hidden in other links. Here’s how it does work…
- You can sign in by clicking the words “personalized recommedations” — which is not obvious.
- You can NOT sign in by clicking on “Your Account” up in the top navigation area — which to me would be the most intuitive place to do so.
- You can sign in if you click on the button “Your Amazon.com” and then click on a really obvious, yellow Sign In button.

So why isn’t this yellow button an obvious inclusion on the home page (when the system recognises the visitor isn’t already signed in)? It makes sense to me from a usability point of view!